Family Law Resolution Specialist

4 days ago


Sydney, New South Wales, Australia JustFund Full time
About JustFund

We're a fintech company that's revolutionising the personal legal services market in Australia. Our innovative lending solutions are changing the experience and outcomes for individuals and family law firms.

Our launch offering provides funding to individuals going through the complex, stressful, and financially challenging process of separation.

We're a passionate team of lawyers, technologists, and finance specialists on a mission to ease the financial burden of separation and empower people to achieve better outcomes.

The Role

As a Case Success Manager, you'll be responsible for managing the critical aspect of the client and law firm experience. You'll work closely with our credit assessment and client success team to assess clients' eligibility for financial support.

You'll be the point of contact for approved clients and law firms, assisting them in developing a holistic understanding of their needs and monitoring the status of funded cases.

Proactively identifying and responding to risks is key to your role, as is developing and maintaining deep relationships with law firm partners.

You'll also assess and determine requests from clients and law firms, ensuring they have the resources necessary to achieve an equitable settlement.

Reporting to the leadership team on the status of funded cases, including any loan risks and expected time to resolution, is another important responsibility.

Additionally, you'll analyse the outcome of funded cases to improve and refine our credit assessment processes.

You'll work in a fast-paced environment, collaborating with a young and dynamic team to build a seamless and life-changing legal finance platform.



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