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Retail Store Manager

2 months ago

Rockhampton, Queensland, Australia Trek Bicycle Full time

About Us

Trek Bicycle is a leading manufacturer of bicycles and cycling accessories. We are committed to providing high-quality products and exceptional customer service.

Job Description

As a Store Manager at Trek Bicycle, you will be responsible for leading the day-to-day operations of our retail store. This includes managing sales, customer service, and employee performance. You will also be responsible for developing and implementing strategies to drive sales growth and improve customer satisfaction.

Key Responsibilities:

  • Lead and manage a team of sales and customer service staff
  • Develop and implement sales and marketing strategies to drive growth
  • Manage store operations, including inventory, merchandising, and visual displays
  • Provide exceptional customer service and resolve customer complaints
  • Monitor and analyze sales data to identify trends and opportunities
  • Develop and implement employee training programs to improve sales and customer service skills

Requirements:

  • 3+ years of retail management experience
  • Proven track record of sales growth and customer satisfaction
  • Strong leadership and communication skills
  • Ability to analyze sales data and make informed business decisions
  • Ability to work in a fast-paced environment and adapt to changing priorities

What We Offer:

  • Competitive salary and bonus structure
  • Opportunities for career advancement and professional growth
  • Comprehensive benefits package, including health insurance and 401(k) matching
  • Discounts on Trek products and services