Retail Sales and Service Consultant

5 days ago


South Melbourne, Victoria, Australia Beacon Lighting Full time

Company Overview:

Beacon Lighting is a renowned household name with over 50 years of experience in providing expert lighting solutions to our retail and trade customers. We're passionate about helping people live brighter by making the best lighting choices.

Estimated Salary: $25 - $35 per hour, based on a part-time role averaging approximately 59 hours per fortnight including every second weekend.

Job Description:

We are seeking a highly skilled Retail Sales and Service Consultant to join our team at our South Melbourne store. As a key member of our sales team, you will be responsible for providing exceptional customer service, promoting and expanding our Trade Loyalty Program and Trade accounts, developing strong product knowledge, achieving and exceeding personal sales targets, supporting other team members, contributing to the overall presentation of the store, and supporting local community and charitable organizations.

Key Responsibilities:

  • Provide expert professional customer service to our retail and trade customers
  • Promote and expand our Trade Loyalty Program and Trade accounts
  • Develop strong product knowledge to assist customers in making the best product choice
  • Achieve and exceed personal sales targets
  • Support other team members to ensure business goals are met
  • Contribute to the overall presentation of the store through merchandising and general housekeeping
  • Support your local community and charitable organisations

Required Skills and Qualifications:

  • Previous experience in a retail environment
  • Strong communication skills with the ability to genuinely connect with your customers
  • An energetic and enthusiastic approach to all aspects of your job
  • Competency in POS systems and Microsoft Office
  • The ability to multi-task and prioritise your work effectively
  • A strong attention to detail

Benefits:

  • Job security
  • Performance-based profit share incentives
  • Generous team member discounts
  • Birthday leave
  • Weil-being days
  • On-site parking
  • Uniform and laundry allowance
  • The opportunity to purchase shares through the Beacon Lighting share scheme

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