Job Title: Pharmacy Technician - Non Certified

At Hy-Vee Inc, we are seeking a highly skilled and detail-oriented Pharmacy Technician - Non Certified to join our team. As a Pharmacy Technician - Non Certified, you will play a vital role in providing exceptional customer service and supporting our pharmacists in the preparation and distribution of prescription medications.

Key Responsibilities:

• Provide prompt, efficient, and friendly customer service by exhibiting caring, concern, and patience in all customer interactions.
• Assist pharmacists in the preparation and distribution of prescription medications, including gathering patient information, entering prescription and patient information into the computer, and preparing prescriptions for dispensing.
• Answer telephone calls and provide helpful service to customers who call.
• Work with co-workers as a team to ensure customer satisfaction and a pleasant work environment.
• Handle inquiries that do not require a pharmacist's expertise and judgment.
• Accept new written prescription orders and telephoned refill requests at the discretion of the supervising pharmacist.
• Take orders from or call doctor's offices for refill prescriptions.
• Order, check-in, and stock pharmacy supplies.
• Log invoices as necessary.
• Perform cash transactions.
• Maintain cleanliness of pharmacy and dispensing area.
• Assist with third-party insurance billing and trouble shooting.
• Adhere to all statutes and regulations pertaining to a pharmacy technician.
• Adhere to company policies and individual store guidelines.
• Report to work when scheduled and on time.

Requirements:

• High school diploma or equivalent.
• Working towards a licensed technician certification through a certified national program.
• Previous experience as a pharmacy clerk is preferred.
• If applicable, vaccination certification as required by law.

Working Conditions:

This position frequently involves a fast work pace in a retail store setting. Must be able to handle multiple tasks every day. There is an occasional exposure to dangerous chemicals/solvents while compounding products and chemotherapy drugs.

Equipment Used to Perform Job:

• PC with pharmacy software and printer.
• Cash register.
• C.A.R.S. ordering system.
• Pharmacy balance.
• Scanner.
• Calculator.
• Telephone.
• Fax.
• Copier.

Confidentiality:

Maintains the confidentiality of the customer's private medical information according to the HIPPA act.

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