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Retail Sales Associate

2 months ago

Fairy Bower, Australia Cash Converters Full time
About the Role

We are seeking a highly motivated and customer-focused Retail Assistant to join our team at Cash Converters in Rockhampton. As a Retail Assistant, you will be responsible for providing exceptional customer service, selling a diverse range of products, and building long-term relationships with our customers.

Key Responsibilities
  • Provide great customer service and sell a diverse range of products within our retail department.
  • Build long-term customer relationships while working towards meeting sales targets with your colleagues.
  • Successfully negotiate with customers to achieve win-win solutions.
  • Assist customers in researching pricing and features for various stock items to differentiate Cash Converters goods from competitors.
  • Introduce customers to Cash Converters online if we do not have what they are looking for.
About You
  • Previous customer service experience in a similar environment is preferred but not essential.
  • You will have a natural style that is friendly and welcoming, and be able to understand our customers' needs.
  • You will be able to think on your feet and be a natural problem solver.
  • You will enjoy getting creative and putting your visionary excellence into merchandising store displays and hot zones.
  • You will be willing to develop skills and knowledge to other areas of Cash Converters stores departments so that you can grow within the business.
What's on Offer
  • Exclusive access to 'Cashies Rewards' featuring discounts and cash-back offers from over 400 retailers.
  • Monday to Saturday | No Sunday Trading
  • Real career development opportunities
  • Ongoing quarterly store and team bonuses | Full paid training provided.
  • Paid Parental Leave.
  • Salary Packaging for a Novated Car lease available.
  • Health Insurance Discounts (Bupa & HBF).
  • 30% Instore Discount.
  • Plus, access to our Wellness Activities: Move, Munch, Money and Mind.