Youth Development Specialist

2 weeks ago

Gold Coast, Queensland, Australia beBeeCareer Full time $55,000 - $92,500
Role Overview

This role is designed to support and manage a caseload of youth participants in achieving education, training, employment, or hybrid outcomes.

Key Responsibilities:
  • Engage with youth participants to identify skills, increase their education levels, non-vocational skills, readiness to work, and assist in finding sustainable education, training, employment, or hybrid opportunities.
  • Manage and support youth participants through activities such as the Youth Engagement Platform (YEP), individual coaching and support, group activities, specific interventions, online and digital services, referral to specialist providers to provide further assistance to participants to overcome barriers to workforce participation.
  • Engage with employers to encourage participation with job seekers and provide support when job seekers are in the hiring and onboarding process.
RequirementsEssential Skills and Qualifications:
  • Excellent oral and written communication skills including accurate spelling and grammar.
  • Demonstrated problem-solving skills and ability to identify escalation points.
  • High level of digital literacy.
  • Skilled in the accurate and efficient administration and undertaking of processes and data entry.
  • Able to proactively provide prompt, efficient, and quality customer experiences and communications in a courteous, professional, and empathetic manner.
  • Knowledge of local labour markets and economic impacts on the employment sector.
  • An understanding of the issues and barriers facing youth participants and how to successfully work with them to achieve sustained employment outcomes.
  • Knowledge of, or the ability to understand and interpret, relevant industry guidelines.
  • Ability to engage, build rapport with, and support customers of diverse demographics and social backgrounds.
  • Strong ability to actively develop and manage relationships with customers to achieve sustained success.
Benefits
  • 14 weeks paid parental leave, plus ongoing support.
  • Generous leave entitlements, including 3 paid Christmas close-down days.
  • Exclusive discounts on private health insurance.
  • Corporate travel rates for personal use.
  • Option to buy or cash out annual leave.
  • Salary packaging available.
  • Ongoing development with study support.
  • Employee Assistance Program.
  • Retail and entertainment discounts.
  • Pro-rata long service leave after 7 years.
About Us

Our organization is committed to providing services that protect and keep children, young people, and adults at risk free from harm. We have zero tolerance of racism, discrimination, harm, or abuse.

The successful applicant will be required to undergo pre-employment checks which include a National Police Check, State/Territory Working with Children Check, reference checks, verify your right to work in Australia, and confirmation of qualifications.

Why Work With Us

At our organization, people are at the heart of everything we do. We believe that investing in our people drives our success.

We value diversity, inclusion, and equity, and strive to create a workplace culture that reflects these values.

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