Roster Coordinator

1 day ago

Mackay, Queensland, Australia beBeeService Full time $64,000 - $78,000

MADEC is expanding its Service Support Officer (SSO) team to provide more support and extend operating hours, ensuring dedicated workforce and client support.

  • This is an exciting opportunity for new team members to join a growing organisation and play a vital role in supporting both staff and clients.
About the Role

The Service Support Officer plays an essential role in the organisation by providing frontline support to clients and staff. Responsibilities include:

  • Coordinating Rosters – overseeing and managing shifts to ensure coverage and compliance.
  • Rostering Compliance – ensuring adherence to standards, policies, and agreements.
  • Managing Client & Worker Queries – providing responsive support and solutions.
  • Incident Support & Debriefing – assisting staff with incident reporting and providing debriefs.
  • CRM & Documentation Management – maintaining accurate records and ensuring compliance.
  • Supporting Coordinators – assisting with case management and service delivery coordination.
  • Client Service – providing high-quality customer service to clients and families.
What We Offer
  • Flexible shifts tailored to your availability.
  • 5 weeks annual leave + birthday leave.
  • A competitive salary and NFP/PBI salary packaging benefits.
  • A supportive and inclusive work environment.
  • Access to our Employee Wellbeing Program and other wellbeing initiatives.
  • Career growth and professional development opportunities.
  • The opportunity to make a positive difference in the lives of our clients and community.
Key Skills

To succeed in this role, you will need:

  • Excellent communication and interpersonal skills.
  • Ability to work effectively in a fast-paced environment.
  • Strong organisational and time management skills.
  • Proficiency in CRM software and documentation management systems.
  • A commitment to quality and safety standards.

  • Roster Coordinator

    2 days ago

    Mackay, Queensland, Australia beBeeRostering Full time $68,243 - $96,934

    Job OpportunityThe Workforce Systems and Establishment team is seeking a Roster Support Officer to join their team on a temporary basis.Key ResponsibilitiesProvide dedicated rostering and workforce management support services to nurse unit/line managers to achieve the optimal deployment of business resources.About Our TeamOur team provides specialist advice...

  • Roster Coordinator

    7 hours ago

    Mackay, Queensland, Australia beBeeCareer Full time $75,000 - $95,000

    Rostering Service Support Officer Role OverviewWe are seeking highly skilled and dedicated professionals to join our team as Rostering Service Support Officers. In this capacity, you will play a vital role in ensuring the smooth operation of our services.Key Responsibilities:Coordinate rosters to guarantee adequate staffing levels and compliance with...

  • Rostering Administrator

    1 week ago

    Mackay, Queensland, Australia Engedi Inc Full time $38 per year

    Rostering AdministratorMackayWe are seeking a passionate, energetic and caring Rostering person with a "can do" attitude, who truly wants to make a difference in the lives of people with a disability.The role will be permanent part time for a minimum of 20 hours per week, five days per week. With relevant experience and availability, the role can be...

  • Rostering / Service Support Officer (SSO)

    2 days ago

    Mackay, Queensland, Australia Madec Full time

    Rostering / Service Support Officer (SSO)Add expected salary to your profile for insightsJoin the MADEC Team: Rostering / Service Support Officer (SSO)At MADEC, we are proud to be a trusted and highly regarded not-for-profit organisation that has been supporting people with disabilities and youth in the Mackay/Whitsunday region for over 50 years. As a...

  • Rostering / Service Support Officer (SSO)

    1 day ago

    Mackay, Queensland, Australia Madec Full time

    Rostering / Service Support Officer (SSO) Add expected salary to your profile for insights Join the MADEC Team: Rostering / Service Support Officer (SSO) At MADEC, we are proud to be a trusted and highly regarded not-for-profit organisation that has been supporting people with disabilities and youth in the Mackay/Whitsunday region for over 50 years....

  • Service Support Coordinator

    24 hours ago

    Mackay, Queensland, Australia beBeeResponsibility Full time $70,000 - $85,000

    Job Title: Service Support CoordinatorWe are seeking a highly organized and detail-oriented individual to fill the role of Service Support Coordinator.About the JobThe Service Support Coordinator will be responsible for coordinating rosters, ensuring compliance, managing client and worker queries, and providing incident support and debriefing.Key...

  • Learning and Development Coordinator

    2 days ago

    Mackay, Queensland, Australia beBeeLearning Full time $60,000 - $90,000

    Job Title: Learning and Development Coordinator The role of the Learning and Development Coordinator is to provide support and guidance to apprentices as they embark on their learning journey. This involves coordinating the onboarding process, rosters, uniforms, and training schedules, ensuring that all necessary materials and equipment are...

  • Rental Coordinator

    1 week ago

    Mackay, Queensland, Australia Haynes Group Full time $60,000 - $80,000 per year

    Haynes is currently recruiting a motivated and proactive Rental Coordinator to join the team of a well-established client based in Mackay, QLD. In this role, you'll be a key part of the operations team, responsible for managing the full rental process — from handling customer enquiries to coordinating equipment dispatch and return. Your focus will be on...

  • Rental Coordinator

    2 days ago

    Mackay, Queensland, Australia Haynes People Full time

    Haynes is currently recruiting a motivated and proactive Rental Coordinator to join the team of a well-established client based in Mackay, QLD.In this role, you'll be a key part of the operations team, responsible for managing the full rental process — from handling customer enquiries to coordinating equipment dispatch and return.Your focus will be on...

  • Senior Operations Coordinator

    4 days ago

    Mackay, Queensland, Australia beBeeExecutive Full time $80,000 - $100,000

    Job OpportunityThis is an exciting role that plays a pivotal part in ensuring the smooth running of board processes, grant and sponsorship applications, stakeholder events, and community initiatives.The successful candidate will have a proactive approach, balancing administrative excellence with strong stakeholder engagement.Key Responsibilities:Supporting...