Retail Customer Service Position

1 week ago


Australia beBeeCareer Full time $40,000 - $60,000

Customer Service Representative

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We are seeking a customer-focused individual to join our team as a customer service representative.

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The successful candidate will be responsible for providing exceptional customer service to customers, responding to their queries and resolving any issues in a timely and professional manner.

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This is an exciting opportunity for someone who is passionate about delivering outstanding customer experiences and building strong relationships with customers.

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Key responsibilities:

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  • Provide professional and courteous service to customers over the phone, via email or in person;">
  • Respond to customer inquiries and resolve any issues in a timely and professional manner;">
  • Work collaboratively with colleagues to achieve sales targets and improve customer satisfaction;">
  • Participate in ongoing training and development programs to improve skills and knowledge;">
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Requirements:

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  • Previous experience in a customer-facing role;">
  • Excellent communication and interpersonal skills;">
  • Ability to work in a fast-paced environment and meet deadlines;">
  • Strong problem-solving and analytical skills;">
  • Proficiency in MS Office and ability to learn new systems quickly;">
  • Availability to work flexible hours, including weekends and public holidays;">
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What we offer:

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  • A competitive salary and benefits package;">
  • Opportunities for career growth and professional development;">
  • A fun and supportive work environment;">
  • Generous team member discounts and rewards;">
  • Ongoing training and development programs to improve skills and knowledge;">
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About us:

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We are a leading provider of expert advice on lighting solutions for retail and trade customers. We value our teams and treat everyone as part of the family.

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Our company culture is built on the principles of respect, integrity, and teamwork. We strive to create a positive and inclusive work environment that encourages collaboration, innovation, and continuous learning.



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