Store Supervisor

3 weeks ago


Chatswood, Australia Black Star Pastry Full time

Are you a customer service enthusiast looking for a new challenge? We're seeking a skilled Store Supervisor to lead our Front of House team at our Chatswood store.

About the Role:

As our Store Supervisor, you'll be responsible for ensuring exceptional customer experiences and leading a high-performing team. You'll work closely with our Store Manager to achieve sales targets and maintain a clean and welcoming store environment.

Key Responsibilities:

  • Lead and motivate the Front of House team to deliver outstanding customer service.
  • Train and develop team members to improve their skills and knowledge.
  • Monitor and maintain store standards, including cleanliness and visual merchandising.
  • Assist with inventory management and stock control.
  • Participate in sales promotions and events to drive sales growth.

What We're Looking For:

  • Previous experience in a customer-facing role, preferably in hospitality.
  • Excellent communication and leadership skills.
  • Ability to work in a fast-paced environment and adapt to changing situations.
  • Strong attention to detail and organizational skills.

About Black Star Pastry:

We're a Sydney-based bakery and café chain known for our delicious pastries and cakes. We're passionate about providing exceptional customer experiences and creating a positive work environment for our team members.


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