Senior Retail Operations Manager

7 days ago


Perth, Western Australia General Pants Full time

We are seeking a seasoned Store Manager to lead our team at General Pants in Murray St.

Our company, General Pants, is driven by a passion for fashion and a commitment to inspiring our community. We believe in a world with no boundaries, where individuals can explore their style and potential.

As the Store Manager, you will be responsible for creating a customer-driven culture in-store and working collaboratively with your team to achieve goals. You will oversee all store operations to ensure smooth and efficient performance. Additionally, you will mentor and develop your team members to help them grow and succeed within the company.

  • You will drive outcomes and results through the right skills and behaviors, self-reflection across teams, and breaking down tasks into manageable pieces.
  • You will analyze sales and stock sell-through reports, identify areas for improvement, and work with the Regional Manager to implement future actions.
  • You will understand and coach others to interpret reports and turn them into actionable insights that drive results.
  • You will hold yourself and each team member accountable for their own performance.
  • You will mentor and coach team members to help them grow, celebrate their strengths, and address areas for improvement.
  • You will manage team workload, workflow, time management, and delivery through strong accountability and goal setting.
  • You will lead and inspire the team to excel, love their work, and take pride in their contribution to the company's overall strategy.
  • You will prioritize team members' well-being and mental health, ensuring they have time to recharge and discuss any concerns.

About you...

  • You should have at least 2 years of management experience in a retail environment.
  • You will have a genuine passion for fashion and an understanding of our brands.
  • You will be able to confidently lead, motivate, and engage your team.
  • You will have proven experience and success in coaching and developing teams and individuals.
  • You will have a proven track record of driving and exceeding sales targets and budgets.
  • You will have sound knowledge and proven success in retail operations, including budgets, wages, rostering, visual merchandising, stock management, and shrinkage.
  • You must have full Australian working rights.

The estimated salary for this position is $80,000 - $110,000 per annum, depending on experience.

This role offers:

  • Generous discounts across Alquemie Group and General Pants
  • Investment in your mental health and wellbeing through training and EAP
  • A parental leave policy for both permanent and casual employees
  • Career development and training opportunities
  • Bonus and performance incentives


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