Digital Communications Lead

2 days ago


Melbourne, Victoria, Australia Charterhouse Full time

Charterhouse is seeking a highly skilled Digital Communications Lead to join our team in Melbourne. The successful candidate will have a proven track record of leading teams and fostering a great culture, with tertiary qualifications in Communications/Digital or relevant experience.

This permanent opportunity offers a close proximity to public transport and a flexible working culture.

The role will focus on bringing the organisation along on the website update journey, driving and evolving Council's websites to ensure their functionality delivers an integrated and seamless customer experience.

Key Responsibilities:

  • Lead the execution and evaluation of digital communications projects and activities to raise awareness and inform the community about Council services, initiatives and events.
  • Foster new ideas and creative ways of working to ensure Council's digital and social communications are relevant, targeted and have meaningful impact.
  • Strategically drive and evolve Council's websites to ensure their functionality delivers an integrated and seamless customer experience.
  • Provide high-level communications advice to senior leaders on key issues, policy matters and implementation priorities to support Council objectives.
  • Coordinate the day-to-day management and ongoing development of Council's websites, ensuring content is accurate, well-written and designed for maximum reach and impact.
  • Measure and report on the effectiveness of digital campaigns, delivering data insights and actionable recommendations.

About the Role:

  • This is a permanent opportunity with a competitive salary range of $80,000 - $110,000 per annum.
  • The successful candidate will be responsible for leading a team of 6 and reviewing the use of digital platforms.
  • The role requires strong communication and leadership skills, as well as the ability to manage multiple projects and competing deadlines.

Requirements:

  • Tertiary qualifications in Communications/Digital or relevant experience.
  • Proven experience leading a team and fostering a great culture.
  • Previous experience developing and implementing strategy.
  • Ability to manage multiple projects and competing deadlines.
  • Experience presenting information to senior leaders.

About Us:

  • We are a local government authority with a reputation for innovation and excellence.
  • We value diversity and inclusion, and are committed to creating a workplace that welcomes unique contributions from all staff.


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