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Service Reception Expert Perth Depot

2 weeks ago

Perth, Western Australia Hgvtraders Full time

As a Service Reception Expert at Volvo Trucks' Perth depot, you will be responsible for delivering exceptional customer service and ensuring seamless interactions with our valued clients. You will play a pivotal role in managing the reception area, coordinating customer service appointments, and ensuring the accuracy of job documentation received from the workshop.

About the Position
  • Key Responsibilities:

Your key responsibilities will include managing the reception area, coordinating customer service appointments, and ensuring the accuracy of job documentation received from the workshop. You will also provide timely updates to customers and maintain accurate records in the workshop planner and relevant systems.

  • Required Skills:

To succeed in this role, you will need to possess excellent communication skills, be organized and methodical, and have a customer-centric attitude. You will also require basic knowledge of Word, Excel, and Outlook, along with general computer literacy.

  • Benefits:

We offer a range of benefits, including access to salary sacrifice schemes, generous holiday allowances, enhanced family-friendly policies, and discounts on various purchases. You will also have access to employee assistance programs and fitness perks.