Desktop Systems Engineer
4 days ago
**Responsibilities**
The successful candidate will have a strong background in computer systems, networking, and technical support. Key responsibilities include:
- Providing technical IT support to Assurant users based in Australia and NZ
- Participating in multiple small to medium-scale projects and/or tasks of various complexities across the enterprise
- Documenting processes to help build and maintain current knowledge base
- Skilled communication acumen both orally and written, service-oriented, ability to build strong working relationships with internal and external customers
**Requirements**
To be successful in this role, you will need to have:
- A minimum of 2 years of technical experience in supporting users and computer networks
- Excellent customer service – professional, empathetic, helpful with a positive attitude, who is proactive in finding solutions and follows up with customers
- Ability to learn quickly, carrying out work requirements with minimal guidance
**What We Offer**
At Assurant, we offer a range of benefits, including:
- A cultural day off to celebrate what's important to you
- International and Local mentoring programs
- Discounted Employee Share Purchase Program
- Diversity panels and employee resource groups
- 10 weeks company paid parental leave including superannuation contributions while on unpaid leave
- Development programs & LinkedIn learning courses as well as study grants and support for higher education
- Hybrid work model - 2 days onsite, 3 days remote
- Novated vehicle leasing
- Volunteering opportunities to give back to a cause that is important to you
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