Desktop Systems Engineer

4 days ago


Bendigo, Victoria, Australia Assurant, Inc. Full time

**Responsibilities**

The successful candidate will have a strong background in computer systems, networking, and technical support. Key responsibilities include:

  • Providing technical IT support to Assurant users based in Australia and NZ
  • Participating in multiple small to medium-scale projects and/or tasks of various complexities across the enterprise
  • Documenting processes to help build and maintain current knowledge base
  • Skilled communication acumen both orally and written, service-oriented, ability to build strong working relationships with internal and external customers

**Requirements**

To be successful in this role, you will need to have:

  • A minimum of 2 years of technical experience in supporting users and computer networks
  • Excellent customer service – professional, empathetic, helpful with a positive attitude, who is proactive in finding solutions and follows up with customers
  • Ability to learn quickly, carrying out work requirements with minimal guidance

**What We Offer**

At Assurant, we offer a range of benefits, including:

  • A cultural day off to celebrate what's important to you
  • International and Local mentoring programs
  • Discounted Employee Share Purchase Program
  • Diversity panels and employee resource groups
  • 10 weeks company paid parental leave including superannuation contributions while on unpaid leave
  • Development programs & LinkedIn learning courses as well as study grants and support for higher education
  • Hybrid work model - 2 days onsite, 3 days remote
  • Novated vehicle leasing
  • Volunteering opportunities to give back to a cause that is important to you


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