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Customer Service Team Member

2 months ago


Brisbane, Queensland, Australia Woolworths Group Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our Customer Service Team as a Customer Service Team Member. As a key member of our team, you will be responsible for providing exceptional customer service and ensuring a positive shopping experience for our customers.

Key Responsibilities
  • Provide excellent customer service and respond to customer queries in a timely and professional manner.
  • Work collaboratively with the team to achieve sales and customer service targets.
  • Assist with restocking shelves, collecting trolleys, and maintaining a clean and organized store environment.
  • Participate in ongoing training and development to improve customer service skills and product knowledge.
What We Offer

As a valued member of our team, you will have the opportunity to:

  • Work in a dynamic and fast-paced retail environment.
  • Develop your customer service and communication skills.
  • Be part of a diverse and inclusive team.
  • Enjoy a competitive salary and benefits package.
Requirements

To be successful in this role, you will need:

  • A genuine passion for customer service and a desire to make a positive impact.
  • Excellent communication and interpersonal skills.
  • Ability to work effectively in a team environment.
  • Flexibility and adaptability to meet changing business needs.
Why Work with Us

At Woolworths Group, we are committed to creating a workplace where our team members feel valued, respected, and empowered. We believe in providing equal opportunities for all and are proud to be recognized as a Gold Tier Employer in the Australian Workplace Equality Index for LGBTQ+ inclusion and as an Employer of Choice for Gender Equality by the Workplace Gender Equality Agency.

We value flexibility and encourage our team members to work in ways that meet their work/life commitments and support their wellbeing. We work hard to create a safe and inclusive environment for all, and most importantly, we're all about creating better experiences – for our customers and for each other.