Highway Assistance Mechanic
3 days ago
RAC WA is seeking a skilled and dedicated automotive mechanic to join our team as a Roadside Patrol Mechanic.
About the RoleThis exciting opportunity offers a competitive salary of $80,000 - $100,000 per year, depending on experience, along with a range of benefits and opportunities for professional growth.
Job Description:
- Respond to roadside assistance events, providing mechanical repairs and assistance to RAC members in a fast-paced and dynamic environment.
- Diagnose and troubleshoot vehicle breakdowns and mechanical issues efficiently and accurately, utilizing technical expertise and problem-solving skills.
- Perform minor repairs and adjustments, including battery replacements, tyre changes, and jump-starts, ensuring high-quality service and customer satisfaction.
- Deliver exceptional customer service, prioritizing member safety and satisfaction during stressful situations.
- Coordinate and liaise with additional resources when required, such as towing services or specialized assistance, to ensure effective resolution of roadside incidents.
- Maintain comprehensive records of services provided, adhering to RAC's procedures and guidelines.
Key Requirements:
- Experience as an automotive mechanic, with a strong background in diagnosing and repairing various vehicle makes and models.
- Relevant trade qualification in automotive mechanics or a similar field.
- Exceptional problem-solving skills and the ability to think quickly on your feet.
- Excellent communication and interpersonal skills to interact effectively with members and colleagues.
- Valid driver's license with a clean driving record.
- A customer-centric mindset and a passion for assisting others during challenging situations.
What We Offer:
- A purpose-driven organization that gives back to the WA community.
- Ongoing training and development programs to support career advancement.
- A supportive team in a dynamic and rewarding work environment.
- Access to company-provided vehicles and equipment.
- Member benefits, including free roadside assistance and discounts on RAC products and services.
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