TAS Customer Experience Ambassador

2 weeks ago


Launceston, Tasmania, Australia Telstra Full time
About the Role

We are seeking a highly skilled and motivated Customer Service & Sales Consultant to join our team in Tasmania. As a key member of our sales team, you will be responsible for providing exceptional customer service, identifying customer needs, and promoting our products and services.

Key Responsibilities:

  • Deliver outstanding customer service through active listening, empathy, and problem-solving skills.
  • Build rapport with customers to understand their needs and preferences.
  • Upsell and cross-sell our products and services to maximize sales.
  • Maintain accurate records of customer interactions and sales transactions.
  • Collaborate with colleagues to achieve sales targets and meet performance expectations.

Requirements:

  • Proven experience in a customer-facing role with a strong track record of delivering excellent customer service.
  • Ability to work in a fast-paced environment and meet sales targets.
  • Effective communication and interpersonal skills.
  • Basic computer skills and proficiency in using point-of-sale systems.

What We Offer:

  • A competitive $60,000 - $70,000 per annum salary package, including superannuation and paid leave.
  • Ongoing training and development opportunities to enhance your skills and career prospects.
  • A dynamic and supportive work environment with opportunities for growth and advancement.
  • A comprehensive range of employee benefits, including discounts on Telstra products and services.

How to Apply:

To be considered for this exciting opportunity, please submit your application, detailing your relevant experience and qualifications. We look forward to hearing from you



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