Customer Experience Specialist

4 days ago


Dandenong, Victoria, Australia Dulux Full time

At Dulux, we are seeking a skilled Customer Experience Specialist to join our Paint Spot store in Dandenong. This is a 38-hour full-time opportunity where you will play a key role in delivering exceptional customer service and providing advice on our range of leading paints and coatings products.

About the Role

In this position, you will be responsible for ensuring high levels of customer satisfaction through proactive engagement, resolving queries, and maintaining accurate records. You will also assist with cash handling, stock management, and receiving training on mixing and tinting paint.

About Us

Dulux is part of the DuluxGroup, a global company with a 100+ year history of creating better homes and protecting spaces. Our portfolio includes iconic brands such as Dulux, Cabot's, Berger, Acratex, British Paints, and Porter's Paints. We value diversity, inclusion, and flexibility, and prioritize employee wellbeing and safety.

Key Responsibilities
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