
Career Opportunities
2 weeks ago
**Case Manager Role Overview**
We have a unique opportunity to support injured workers with their recovery from workplace injuries.
As a Case Manager, you will be responsible for providing a positive customer experience and supporting individuals to achieve the best possible outcome.
You will complete a comprehensive training program consisting of face-to-face training, online learning, and one-on-one coaching support to assist with your development throughout the program.
After the completion of the training program, you will transition to a claims team in Geelong to manage a portfolio and provide ongoing support to our customers.
Key Responsibilities:
- Complete a comprehensive training program
- Manage a portfolio of cases
- Support and assist customers to achieve the best possible outcome
- Develop strong relationships with customers and stakeholders
About You:
- Strong administration skills
- A high level of organisational and time management skills
- Relationship management skills
- Customer service experience
- Highly developed communication skills (written and verbal)
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