Customer Service Representative
1 week ago
We are seeking a highly skilled and motivated individual to join our team as a Customer Service Representative. This is an excellent opportunity for someone who enjoys building relationships, working in a fast-paced environment, and is eager to develop a career.
In this role, you will be the first point of contact for customers, providing support across enquiries, orders, and general account management. You'll work closely with internal teams to ensure a smooth process from order to delivery while keeping customer satisfaction at the forefront.
Key Responsibilities- Manage inbound calls, emails, and enquiries from customers
- Process orders and provide accurate product information
- Liaise with operations, sales, and logistics teams to ensure on-time delivery
- Maintain strong relationships with new and existing customers
- Provide general administrative support to the wider team
We are looking for an individual with:
- Strong communication and interpersonal skills
- A positive attitude and willingness to learn
- Ability to multitask and prioritise in a busy environment
- Proficiency in Microsoft Office and general computer systems
- Previous customer service experience in any industry is highly regarded
This role offers a unique opportunity to develop your skills and knowledge in a dynamic and supportive environment. We encourage applicants who are passionate about delivering exceptional customer service and are committed to ongoing learning and development.
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