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Food and Beverage Service Associate

2 months ago

Brisbane, Queensland, Australia Marriott International, Inc. Full time

About the Role

We are seeking a highly motivated and customer-focused Food and Beverage Service Associate to join our team at The Westin Brisbane. As a Food and Beverage Service Associate, you will be responsible for delivering exceptional service to our guests in our hotel's food and beverage outlets, including In Room Dining, Conference & Events, Settimo Restaurant, and The Charles Bar.

Key Responsibilities

  • Welcome and recognize guests with a positive attitude and smile
  • Provide recommendations based on guests' preferences and accurately deliver food and beverages promptly
  • Ensure tables are clean and set up according to standards and collaborate with team members to provide efficient and seamless service
  • Handle guest inquiries and concerns with a positive and proactive approach

Requirements

  • Flawless grooming and attention to detail
  • Hands-on approach to excel at delivering an elevated customer service experience
  • A positive can-do attitude, problem-solving, and analytical skills
  • Passion for the Hospitality Industry
  • Must hold an RSA
  • Be available to work over a 7-day rotating roster, including evenings, early starts, public holidays, and weekends
  • Previous experience in a similar role

Benefits

  • Uniform
  • Discounts on hotel rooms, including all properties within the Marriott International group, for you and your family & friends
  • The best hotel training opportunities, produced independently by The Westin Brisbane and internationally recognized training programs by Marriott International
  • Discounts on food & beverage across all our hotels
  • Recognition programs to keep you motivated
  • Wellbeing & mindfulness programs to ensure you stay healthy
  • Employee Assistance Program
  • 'Great places to work' certified

About Marriott International

Marriott International is an equal-opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. We do not discriminate on the basis of disability, veteran status, or any other basis protected under law.