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2 months ago
Job Summary
We are seeking an experienced and motivated Assistant Manager to join our team at the Royal Exchange Hotel. As a key member of our management team, you will be responsible for leading and developing a high-performing team to deliver exceptional customer experiences.
Key Responsibilities
- Lead and motivate a large, multi-skilled team to achieve business targets and deliver exceptional customer experiences.
- Manage the day-to-day operations of the venue, including opening and closing procedures, back-of-house administration, and staff recruitment and rostering.
- Develop and implement strategies to drive sales growth and improve customer satisfaction.
- Collaborate with the management team to achieve business objectives and implement company-wide initiatives.
Requirements
- Proven experience in a hospitality or retail leadership role, with a strong track record of delivering business results and developing high-performing teams.
- Excellent leadership and communication skills, with the ability to motivate and inspire a diverse team.
- Strong operational skills, with experience in managing multiple priorities and deadlines.
- Highly developed customer service skills, with a focus on delivering exceptional experiences for our guests.
- Current industry RSA, RSG, RMLV, and Approved Manager qualifications.
What We Offer
- A competitive salary and benefits package, including exclusive discounts and rewards.
- Opportunities for career growth and development, with a focus on supporting your professional and personal goals.
- A dynamic and supportive work environment, with a strong focus on teamwork and collaboration.
- Access to training and development programs, to help you achieve your career aspirations.