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Store Manager

1 month ago

Melbourne, Victoria, Australia H & M Hennes & Mauritz Gruppe Full time
Job Description

Job Title: Department Manager

Job Summary: As a Department Manager at H&M, you will be responsible for leading a team of Sales Advisors to deliver exceptional customer experiences and drive sales growth in your department.

Key Responsibilities:

  1. Sales and Profit Growth: Analyze sales and profit KPIs for your department and work with the Visual Merchandising team to take action to maximize sales.
  2. Team Development: Evaluate and manage the performance of your team, provide regular feedback, and execute performance development reviews to improve performance and develop your team.
  3. Talent Pipeline: Work actively with a talent pipeline in your department to support the business and store needs.

Requirements:

  • Customer-Centric Mindset: Demonstrate a customer-centric mindset and a passion for delivering exceptional customer experiences.
  • Commercial Acumen: Have experience analyzing commercial reports and formulating plans to maximize sales.
  • Leadership Skills: Demonstrate strong leadership skills, including the ability to delegate, follow up, and provide straightforward feedback to coach and develop your team.
  • Previous Leadership Experience: Have previous leadership experience in a similar role with proven results in driving commercial KPIs and team development.

About Us: H&M is a fashion brand that offers the latest styles and inspiration, from fashion pieces and unique designer collaborations to affordable wardrobe essentials. Our business idea is fashion & quality at the best price in a sustainable way.