Pathfinder Role

2 weeks ago

Wagga Wagga, Australia beBeeNavigator Full time $75,000 - $87,000
Service Navigator

The role of Service Navigator is to bridge the gap between individuals and local services, creating pathways for those experiencing homelessness, rough sleeping, or at risk of homelessness.

This position requires a dynamic and solution-focused individual who can build connections between individuals and services, manage and prioritise caseloads in accordance with the needs of clients, and establish partnerships with relevant agencies to support positive outcomes for clients.

Key Responsibilities
  1. Conduct the role in an atmosphere of person-centred practice and acceptance that is efficient, effective and appropriate in assisting meeting the unmet needs of the individual client.
  2. Manage and prioritise caseloads in accordance with the needs, prioritise and any urgent support required by individuals.
  3. Actively develop and maintain effective working partnerships with relevant agencies and mainstream services to support positive outcomes for clients.
  4. Establish opportunities for clients to participate in community life and develop wider social networks and connections to support positive outcomes for clients.
Requirements
  1. Relevant tertiary qualifications (Social Work, Human Services or other relevant discipline).
  2. Understanding of the complex issues as they relate to individuals experiencing homelessness, women and children affected by homelessness, inclusive of primary health needs and potential barriers.
  3. Effective working experience with Aboriginal and Torres Strait Islander people and community.
  4. Demonstrated experience and commitment to working within a person-centred and strength-based approach.
  5. Demonstrated ability to establish partnerships and collaborative approaches with other agencies to benefit and/or enhance an individual's service experience and outcomes.
What We Offer
  1. Access to salary packaging - increase your take home pay.
  2. Five weeks annual leave per year.
  3. Leave between Christmas/New Year holidays.
  4. Access to an annual professional development allowance and study leave.
  5. Exclusive offers through our corporate partnerships.
  6. Wellbeing allowance to allow you to look after yourself.