Customer Service Operations Specialist
6 days ago
We are seeking a highly skilled Customer Service Operations Specialist to join our team at Advance Careers.
About the RoleIn this exciting opportunity, you will work closely with customer accounts to provide solutions to questions, handle data entry, prepare reports, and handle payment files. You will also be responsible for communication with business development managers and retailers regarding queries and ad-hoc project support.
This is a permanent full-time role located in North Sydney, offering excellent career development opportunities in a leading Australian energy business.
About UsOur client prides itself on providing excellent customer service through technology and innovation. They are committed to delivering high-quality services to their customers.
The RequirementsTo be considered for this role, you will need to have:
- Tertiary qualifications
- Proven experience handling customer accounts
- Excellent data entry skills
- Strong report writing and analytical skills
- Advanced Microsoft Office skills, particularly Excel
- Experience in a consultancy, energy, environmental, or metering services role (highly regarded)
We offer a competitive salary of approximately $80,000 per annum, plus benefits such as:
- A supportive and collaborative team environment
- Ongoing training and professional development opportunities
- A dynamic and fast-paced work environment
If you are a motivated and results-driven individual looking for a new challenge, please apply now or contact us for more information.
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