Pet Groomer Specialist
4 weeks ago
As a valued member of the PETstock Retail Pty Ltd team, you will be part of a dynamic and inclusive group of pet care professionals who are passionate about delivering exceptional customer experiences.
A Day in the Life...As a Dog Groomer, you will be responsible for providing top-notch grooming services to a diverse range of breeds, including bathing, drying, nail clipping, brushing, combing, and generic and breed-specific clipping. You will also be expected to provide a positive and memorable experience for all customers and their dogs, ensuring that every visit is a pleasant and enjoyable one.
Key Responsibilities:- Provide full grooming services to a range of breeds
- Provide a positive and memorable grooming experience for all customers and their dogs
- Coordinate the grooming salon and clients in conjunction with the Store Manager
- Make client bookings
- Assist store shop floor team when required
- Stock management
- Work with Store Manager & team to ensure member program targets and expectations are met
- Proactively support local marketing opportunities and recruitment referral programs
- Work with the team to achieve and exceed sales targets
- Maintain a strong safety mindset with commitment to create a culture of safety within your team
We are seeking an experienced and skilled Dog Groomer who possesses the following qualities:
- Experience in professional dog grooming
- Qualification in Grooming, preferred but not essential
- Ability to create and embed strong safety practices across the salon & store
- Good knowledge of specific breed clips
- Physically fit, as you may be required to lift heavy animals
- Demonstrated experience in handling and working with live animals
- Ensure you maintain breed clip and brand/product knowledge
- Maintain advanced understanding of zoonotic and skin diseases and how to identify them
- Ability to be flexible in order to meet changing work conditions
- Ability to prioritise and manage conflicting priorities
- Demonstrated ability to achieve & exceed sales targets
- A commitment to represent the interests of PETstock in areas related to the business, branding and animal care
- Strong interpersonal skills with ability to build strong working & customer relationships
- Exceptional verbal & written communication skills
- Strong attention to detail
If you are a motivated and passionate individual who is dedicated to delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity.
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