SkyPoint Ambassador
2 months ago
Gold Coast, Queensland, Australia
Dreamworld and SkyPoint
Full time
About the RoleThe SkyPoint Attendant is a key member of our team, responsible for delivering exceptional customer service and ensuring a seamless experience for our guests. As a SkyPoint Attendant, you will be the first point of contact for our visitors, welcoming them in a friendly and professional manner and facilitating front entry, processing entry tickets, and generating sales.
Key Responsibilities- Provide exceptional customer service and ensure a positive experience for our guests
- Facilitate front entry, process entry tickets, and generate sales
- Work across Food & Beverage, Events, and Guest Services departments
- Maintain a high standard of cleanliness and venue presentation
- Deliver consistently high standards of service while under pressure in a high-volume, fast-paced environment
- Previous experience within a similar high-volume food service or hospitality environment
- Passion and enthusiasm for delivering an outstanding customer service experience
- Excellent communication, interpersonal, and organizational skills
- Reliable, self-motivated team player
- Fun, positive, and radiant disposition
- Ability to deliver consistently high standards of service while under pressure in a high-volume, fast-paced environment
- Experience working with POS systems and competent with cash handling
- Ability to perform manual handling and physically demanding work tasks
- Hold a current Responsible Service of Alcohol certificate
- Ability to speak a second language would be highly desirable
- Part-time (PT20) employment guarantees a minimum of 20 hours per week over a cyclic roster
- Access to online platform with hundreds of dollars of direct savings each year on everyday purchases
- Laundered uniforms and onsite parking
- Fun and exciting work environment with the best views on the Gold Coast