Logistics Change Agent

5 days ago

Melbourne, Victoria, Australia beBeeCustomer Full time $80,000 - $150,000
Logistics Transformation Specialist

We are seeking a skilled Logistics Transformation Specialist to join our team.

This is an exciting opportunity to play a key role in helping senders migrate from our legacy logistics platform to our new, modern solution.

You will own and execute sender migrations, working closely with customers, internal teams, and a Migration Team Lead.

As a Logistics Transformation Specialist, you will be instrumental in shaping how our customers experience change - with clarity, care, and confidence.

Key Responsibilities:
  • Coordinate and execute sender migrations from planning to post-migration activities
  • Provide clear, proactive communication to customers throughout the migration journey
  • Support customer change management through walkthroughs, training, and guidance
Requirements:Key Qualities:
  • Care about the customer's experience and success
  • Listen actively and seek to understand the perspectives of customers and colleagues
  • Be organised and detail-oriented, ensuring nothing falls through the cracks
  • Be an effective communicator, able to work with people at all levels and across functions and cultures
  • Be pragmatic, thinking big but prioritising action
  • Be proactive, outcome-driven, and self-starting
  • Seek feedback, learn fast from setbacks, and always look for ways to do it better next time
  • Be a team player, fostering connection and alignment across teams
Desirable Skills:
  • Experience in a customer-facing, operations, or implementation role
  • Ability to work well in highly ambiguous environments, seeking and providing clarity
  • Superb verbal and written communications skills built on a foundation of empathy for your fellow humans
Benefits:

This role offers a unique opportunity to make a meaningful impact on our customers' experiences. If you are passionate about delivering exceptional results and taking pride in your work, we encourage you to apply.

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