Pet Care Specialist

1 week ago

Melbourne, Victoria, Australia beBeeCustomer Full time $40,000 - $80,000

We are seeking a highly skilled and dedicated customer service professional to join our team.

Job Summary:

This role involves providing exceptional customer experiences, working collaboratively with colleagues to achieve results, and contributing to the care and well-being of pets through strong merchandising skills and commitment to their health.

Key Responsibilities:
  • Deliver outstanding customer service by focusing on wow moments and building strong relationships with customers
  • Work effectively as part of a high-performing team to drive results and achieve business objectives
  • Contribute to the success of the business by implementing effective merchandising strategies and promoting pet health
  • Maintain a clean and safe shopping environment, including lifting heavy items when required
Requirements:
  • Dedicated and reliable individual with high standards and a passion for delivering excellent customer service
  • Able to work flexible hours, including weekends and unsupervised periods, and maintain a high level of productivity
  • Excellent communication skills, with the ability to interact effectively with all levels of staff and customers
  • High integrity, composure under pressure, and a hands-on approach to problem-solving
  • Minimum 2 years' experience working in a high-volume, disciplined retailer environment

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