Patient Engagement Specialist

1 week ago


Bendigo, Victoria, Australia Kieser Australia Full time

About Kieser Australia

We are a network of integrated Physiotherapy, Rehabilitation, and Strength & Conditioning Clinics. Our team is dedicated to providing the highest standard of care using science and evidence-based methods.

Job Overview

We are seeking a Client Advisor to join our team at Kieser Bendigo. This role involves coordinating client appointments, processing payments, promoting products, and providing administrative support.

Key Responsibilities

  • Coordinate client appointments and manage the clinic diary
  • Process client payments via EFT, HiCaps, and MediPass
  • Promote Kieser's products and services
  • Conduct membership consults
  • Provide administrative support to the leadership and clinical team
  • Answer questions and resolve problems for clients and team members

Requirements

To be successful in this role, you will need:

  • A valid working visa for Australia
  • First Aid and CPR Certification
  • A National Police Check

Desirable Qualifications

  • A minimum of 1-2 years of relevant work experience

Benefits

  • Complimentary access to our strength and conditioning facility
  • Concessional fees for family members
  • Comprehensive induction and ongoing professional development
  • Career pathways within Kieser
  • A wellbeing program
  • Recharge Leave and Birthday Leave
  • An unbeatable team culture and social events

Salary: AU$60,000 - AU$80,000 per annum (dependent on experience)



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