Patient Engagement Specialist
1 week ago
About Kieser Australia
We are a network of integrated Physiotherapy, Rehabilitation, and Strength & Conditioning Clinics. Our team is dedicated to providing the highest standard of care using science and evidence-based methods.
Job Overview
We are seeking a Client Advisor to join our team at Kieser Bendigo. This role involves coordinating client appointments, processing payments, promoting products, and providing administrative support.
Key Responsibilities
- Coordinate client appointments and manage the clinic diary
- Process client payments via EFT, HiCaps, and MediPass
- Promote Kieser's products and services
- Conduct membership consults
- Provide administrative support to the leadership and clinical team
- Answer questions and resolve problems for clients and team members
Requirements
To be successful in this role, you will need:
- A valid working visa for Australia
- First Aid and CPR Certification
- A National Police Check
Desirable Qualifications
- A minimum of 1-2 years of relevant work experience
Benefits
- Complimentary access to our strength and conditioning facility
- Concessional fees for family members
- Comprehensive induction and ongoing professional development
- Career pathways within Kieser
- A wellbeing program
- Recharge Leave and Birthday Leave
- An unbeatable team culture and social events
Salary: AU$60,000 - AU$80,000 per annum (dependent on experience)
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