Housekeeping Team Leader

3 days ago


Homebush, Victoria, Australia AccorHotel Full time
Job Role: Housekeeping Supervisor

As a Housekeeping Supervisor at AccorHotel, you will be responsible for the overall management of the housekeeping department. Your key duties will include:

  • Motivating and Training Your Team: You will be responsible for motivating and training your housekeeping team to ensure they provide exceptional service to our guests.
  • Managing Departmental Outcomes: You will be responsible for managing all operational and financial outcomes for the department, ensuring that we exceed our targets and deliver exceptional results.
  • Room Allocation: You will be responsible for organizing and allocating rooms for the rostered team members on shift, ensuring that we deliver a seamless guest experience.
  • Health and Safety: You will be responsible for ensuring that all team members maintain appropriate chemical safety and Workplace Health & Safety standards and practices.
  • Guest Satisfaction: You will be responsible for going above and beyond to exceed guest expectations and deliver an exceptional guest experience.
  • Autonomy and Teamwork: You will be responsible for working autonomously and building strong bonds with all departments to deliver a seamless guest experience.
  • Departmental Policies: You will be responsible for following departmental policies and procedures and service standards to ensure that we deliver exceptional results.


Qualifications:

Your Experience and Skills Include:

  • Experience working in a senior housekeeping role will be highly regarded.
  • You will possess great attention to detail with the ability to multitask in a minimal timeframe.
  • You will be able to motivate and train your team to deliver exceptional results.
  • You will have the flexibility to work over a seven-day roster including weekends and public holidays.
  • You will have a genuine care for your team and guests, understanding that everyone is different and work to their strengths.


What's in it for you:
  • You will have access to our ALL Heartist, Employee benefit card, offering discounted rates in Accor worldwide on Accommodation and Food & Beverage.
  • You will have the opportunity to learn and develop through our 'Learn your Way' Academy platforms, ongoing training and development opportunities.
  • You will become part of a Heartist team where you can bring your real self to work, unleash your creativity and have fun.


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