Retail Customer Experience Manager

7 days ago


Belmont, Australia beBeeCustomer Full time $90,000 - $120,000
Customer Service Lead

This role involves overseeing customer interactions and providing support to a team in a retail environment.

  • Providing excellent customer service and setting an example for the team

  • Coaching and supporting team members to achieve results

  • Inducting and training new team members

Key Strengths
  • Communication and interpersonal skills
  • Customer focus and understanding
  • Leadership and teamwork
  • Product knowledge and adaptability
Benefits

As a key member of our retail team, you'll enjoy a range of benefits including:

  • Discounts on products and services
  • Opportunities for career growth and development
  • A supportive and collaborative work environment
  • Flexible working arrangements
Requirements

To be successful in this role, you'll need:

  • Excellent communication and leadership skills
  • Ability to work independently and as part of a team
  • Flexibility to work a variety of shifts, including weekends and public holidays
  • Basic computer skills and ability to learn new software

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