Food & Beverage Service Ambassador
2 weeks ago
We're an award-winning hospitality brand that prides ourselves on delivering exceptional experiences for our guests.
The ideal candidate will be a friendly and outgoing individual who is passionate about providing top-notch service. You'll work closely with the Food and Beverage General Manager to ensure seamless execution of our high standards.
- Key Responsibilities:
- Foster positive relationships with guests, ensuring their needs are met and exceeded at all times.
- Demonstrate extensive knowledge of menus, wine lists, and other beverages to provide expert recommendations.
- Maintain up-to-date awareness of dietary requirements to cater to diverse guest preferences.
- Deliver prompt, efficient, and polite responses to requests, guaranteeing an exceptional dining experience.
- Encourage feedback from guests to update and maintain accurate records, enabling us to tailor our services to meet their evolving needs.
- Stay informed about local trends and updates to continuously enhance your product knowledge.
- Prioritize proactive approach, adhering to specific standards and procedures while introducing yourself to guests, using their name, and engaging in personalized interactions.
Ovolo Group is committed to fostering a culture of empowerment, creativity, and inclusivity. We offer a dynamic and supportive work environment where you can thrive and grow alongside like-minded individuals.
As a valued member of our team, you'll enjoy:
- A competitive salary of AU$55,000 - AU$65,000 per annum, commensurate with experience.
- An opportunity to shine in a vibrant and fun-loving team atmosphere.
- Access to our award-winning restaurant and bars, including complimentary meals and beverages.
- A comprehensive wellbeing program, featuring fitness classes, workshops, and initiatives to support your mental health and well-being.
- A chance to develop meaningful relationships with colleagues and make a positive impact on our community through our dedicated volunteer program.
- An autonomous role with ample creative license to showcase your entrepreneurial spirit and contribute to innovative projects.
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