Care Services Coordinator

7 days ago

City of Greater Geelong, Australia Aged Care Resumes Full time

About Us

Aged Care Resumes is a dedicated team providing exceptional care services to individuals in the comfort of their own homes. Our mission is to deliver high-quality, person-centered care that exceeds our clients' expectations.

Job Description

We are seeking a skilled Client Coordinator to join our team. As a key member of our care delivery team, you will be responsible for:

  • Delivering Quality Services: Ensure seamless and efficient care delivery to our clients by coordinating with care staff and stakeholders.
  • Rostering and Scheduling: Match clients with the perfect care staff through timely and accurate rostering, ensuring the best possible outcomes.
  • Communication and Feedback: Maintain open communication channels with clients, care staff, and stakeholders, handling feedback and incidents with precision for continuous service improvement.
  • Support and Development: Provide support and guidance to care staff to ensure they have the skills and knowledge needed to deliver exceptional care.
  • Broker Partnerships: Foster strong relationships with broker partners to ensure collaborative working practices.
  • Compliance and Governance: Ensure adherence to organizational and industry standards, maintaining a culture of excellence and integrity.

Key Skills and Qualifications

To succeed in this role, you will need:

  • Experience in Service Delivery: A proven track record of delivering quality services in a similar role.
  • Excellent Communication Skills: The ability to communicate effectively with clients, care staff, and stakeholders at all levels.
  • Problem-Solving and Conflict Resolution: Strong problem-solving and conflict resolution skills to handle challenging situations with ease.
  • Computer Literacy: Proficiency in using computer systems, including rostering software, word processing, and database management tools.
  • Continuous Improvement: A proactive approach to improving processes and services, driven by a commitment to excellence.

Benefits

As a valued member of our team, you can expect:

  • Work Flexibility: Enjoy hybrid working arrangements with the ability to work from home up to 2 days per week and flexible hours as appropriate for your role.
  • Work From Anywhere: Take advantage of our flexible working policy, allowing you to work from anywhere for up to 4 weeks each year.
  • Professional Development: Access our Prestige Training Hub and 5 days of paid study leave to enhance your skills and knowledge.
  • Employee Assistance Program: Confidential counselling and support available to you and your family.

Join Our Team

  • Care Coordinator

    5 days ago

    City of Greater Geelong, Australia Jewish Care Victoria Full time

    About This PositionAs a Registered Nurse at Jewish Care Victoria, you will be instrumental in delivering exceptional care services to our residents.Your primary focus will be on ensuring high-quality care, working closely with the Clinical Support Manager and other team members to achieve the best possible outcomes.Key ObjectivesPromote positive...

  • Care Coordinator

    3 days ago

    City of Greater Geelong, Australia Aged Care Resumes Full time

    About UsIris Aged Care is a leading provider of residential aged care services. Our mission is to create a warm, nurturing environment where residents can thrive and enjoy their later years.

  • Coordinated Care Specialist

    5 days ago

    City of Yarra, Australia Care Connect Group Full time

    About the RoleThe Service Coordinator plays a vital role in ensuring seamless care coordination for our clients. This position is responsible for providing administrative support and resolving client requests within applicable service levels.Key responsibilities include liaising with clients and service providers to coordinate and confirm services, building...

  • Aged Care Portfolio Manager

    7 days ago

    City of Greater Geelong, Australia Aged Care Resumes Full time

    About Aged Care ResumesAged Care Resumes is a dedicated team committed to delivering exceptional care services to individuals in the comfort of their own homes. Our mission is to make lives better by keeping people in their preferred environment.Job SummaryWe are seeking a highly skilled Client Coordinator to join our team. As a key member of our care...

  • Senior Care Delivery Specialist

    7 days ago

    City of Greater Geelong, Australia Aged Care Resumes Full time

    About UsAged Care Resumes is committed to making lives better by keeping people in the comfort of their homes. We're not just a care provider; we're a family dedicated to delivering high-quality, person-centered care.Job DescriptionWe are seeking a highly skilled Client Coordinator to join our team. As a key member of our care delivery team, you will be...

  • Client Services Liaison

    7 days ago

    City of Greater Geelong, Australia Aged Care Resumes Full time

    About Prestige Inhome CarePrestige Inhome Care is a family-owned business dedicated to making lives better by keeping people in the comfort of their homes. Our mission is to deliver high-quality, person-centered care that exceeds our clients' expectations.Job DescriptionWe are seeking a skilled Client Coordinator to join our team. As a key member of our care...

  • Patient Care Coordinator

    5 days ago

    City of Greater Geelong, Australia Dorevitch Full time

    Career OpportunitiesWe are committed to creating a career path for our employees, and this role offers opportunities for growth and development.As a Patient Care Coordinator, you will have the chance to develop your skills and knowledge in patient care and phlebotomy.You will receive fully paid training and mentoring to support your growth and success in...

  • Aged Care Service Professional

    3 days ago

    City of Greater Geelong, Australia Aged Care Resumes Full time

    About BaptcareBaptcare is a purpose-driven organisation providing residential and community care across Victoria, Tasmania, and South Australia.We offer various services to support older people, families, individuals with disabilities, and financially disadvantaged people seeking asylum.Our core values are Wellbeing, Ethics, Co-creating, Accountability,...

  • Care Coordinator Leader

    2 days ago

    City of Holdfast Bay, Australia Calvary Care Full time

    About the RoleThe Team Leader plays a pivotal role in providing high-quality care to residents. This includes supporting the Clinical Care Coordinator and Registered Nurse to supervise and coordinate care across the home, ensuring individual needs are met with dignity and respect.This is an excellent opportunity for career advancement. The position is open...

  • Home Care Coordinator

    7 days ago

    City of Monash, Australia Calvary Care Full time

    Are you passionate about delivering exceptional customer service and supporting the needs of others? We're looking for a talented and organized individual to join our team as a Home Support Officer.About the RoleThis is an exciting opportunity to join the Calvary Care team as a Home Support Officer. As a key member of the team, you will be responsible for...

  • Assistant in Food Services

    3 days ago

    City of Greater Geelong, Australia Aged Care Resumes Full time

    About UsBaptcare is a leading provider of residential and community care services across Victoria, Tasmania, and South Australia.We strive to create a culture of respect, compassion, and inclusivity in all our interactions.We believe in empowering individuals and communities to live well with dignity and purpose.Baptcare offers a range of services to support...

  • Nursing Operations Coordinator

    5 days ago

    City of Greater Geelong, Australia Calvary Care Full time

    We are seeking an experienced and dedicated Clinical Care Coordinator to join our team at Calvary Care.About the Position:This is an exciting opportunity to lead our clinical and care teams, ensuring residents receive exceptional care while nurturing an understanding of their unique identities and experiences.Main Accountabilities:You will ensure...

  • Food Services Associate

    3 days ago

    City of Greater Geelong, Australia Aged Care Resumes Full time

    About BaptcareBaptcare provides residential and community care services across Victoria, Tasmania, and South Australia, focusing on wellbeing, ethics, and respect.Our mission is to support older people, families, individuals with disabilities, and those seeking asylum.We aim to co-create inclusive experiences and communities with our employees, volunteers,...

  • Nursing Care Coordinator

    5 days ago

    City of Unley, Australia Southern Cross Care Full time

    About the RoleWe are seeking a highly motivated and experienced Registered Nurse to join our team as a Care Coordinator. This is a full-time position based in Fullarton, with a competitive salary and benefits package on offer.The successful candidate will have a strong background in nursing, with experience in care coordination and a passion for delivering...

  • Funeral Service Coordinator

    3 days ago

    City of Greater Geelong, Australia ClearCompany Full time

    Company Overview:InvoCare is a funeral industry leader that operates over 300 funeral locations, 17 cemeteries, and 29 crematoria throughout Australia, New Zealand, and Singapore.Salary and Benefits:We offer a competitive salary package, including reward and recognition programs, detailed induction and training programs, flexibility with full or part-time...

  • Non-Emergency Patient Services Coordinator

    5 days ago

    City of Greater Geelong, Australia Royal Flying Doctor Service of Australia Full time

    We are seeking a highly skilled Non-Emergency Patient Services Coordinator to join our team in Bankstown NSW. In this exciting opportunity, you will work closely with patients and stakeholders to provide exceptional care and support during on-road transport.About UsThe Royal Flying Doctor Service of Australia is a leading healthcare provider, committed to...

  • Care Coordinator

    2 weeks ago

    Greater Adelaide SA, Australia Help at Hand Support Services Full time

    **Job description** **Help at Hand Support Services ‘HAHS’ is a specialist disability support provider that is passionate about helping empower our participants to live their best life. We provide support services to NDIS participants.** **Ref: Care Coordinator** **Help at Hand Support Services ‘HAHS’**is a specialist disability support provider...

  • Resident Care Coordinator

    1 day ago

    City of Latrobe, Australia Calvary Health Care Full time

    The RoleThis is a unique opportunity to make a meaningful difference in the lives of our residents and their families.You will lead and coordinate the delivery of high-quality care, ensuring the physical, emotional, and social needs of our residents are met.As a member of our multidisciplinary team, you will work closely with colleagues to achieve our...

  • Registered Nurse

    5 days ago

    City of Unley, Australia Southern Cross Care Full time

    About the PositionThis is a unique opportunity for a Registered Nurse to make a meaningful contribution to the lives of our clients. As a Care Coordinator, you will play a critical role in ensuring our clients receive the highest level of care, tailored to their individual needs.You will work in a fast-paced environment, where no two days are ever the same....

  • Care Specialist

    5 days ago

    City of Unley, Australia Southern Cross Care Full time

    About Southern Cross CareWe are a leading provider of aged and disability care services in South Australia, Northern Territory, and Victoria. Our mission is to deliver high-quality care that promotes the dignity and well-being of our clients.Job DescriptionThis is an exciting opportunity for a Registered Nurse to join our team as a Care Coordinator. As a key...