Financial Account Specialist

1 week ago

Melbourne, Victoria, Australia SG Fleet Full time
About SG FleetSG Fleet is a leading financial services company that specializes in fleet management, vehicle leasing, and salary packaging. With a presence across Australia, the UK, and NZ, our team of over 1200 employees manages a total portfolio worth $2.5 Billion.

Learn more about our company culture and values.

About the RoleThe Credit Control Administrator will play a crucial role in supporting the Accounts Receivable administration duties, including payment allocations, lease terminations, and managing internal & external customer enquiries. This position also assists with the collection of outstanding debt and contacting customers where their debt has exceeded the due date of payment to negotiate payment timing. The ideal candidate will have strong communication skills and be able to effectively liaise with both internal & external customers.

Key Responsibilities
  • Timely payment allocations against open invoices in SAP. For partial invoice payments, follow up the customer to identify any disputes & negotiate a remediation plan.
  • Upon receipt of end of lease payouts, ensure vehicles are terminated in SAP within agreed timeframes.
  • Collect on outstanding debts, negotiating with customers regarding overdue and disputed invoice amounts.
  • Develop and maintain productive relationships internally, particularly with the Commercial teams to understand any invoice disputes and agree outcomes on overdue accounts
  • Ensure bespoke customer invoicing is sent on time and accurately and process direct debit/refunds.
  • Ensure internal & external customer queries are addressed within the agreed time frame.

Requirements
  • Reconciliation skills, G/L understanding and effects of debits and credits and GST
  • Some knowledge of accounting and accounting systems
  • Solid Excel skills
  • Creat teamwork, is flexible and maintains an organised, open and approachable working style
  • Actively creates useful internal, external and cross-functional relationships and negotiates strongly
  • Critically analyses information and solves problems, demonstrating resourcefulness, perseverance, financial and legal astuteness and accountability
  • Strong organisational and prioritisation skills - meets specified deadlines and reports regularly on progress
  • Communicates professionally, thinks and plans ahead and delegates workloads effectively
  • Has strong technical/numerical skills, shares knowledge and is thorough and accurate
  • Good negotiation skills

Benefits
  • Competitive salary: AU$65,000 - AU$80,000 per annum
  • Up to four extra days of leave each year for relaxation and wellness
  • Industry leading 20 weeks paid parental leave
  • Save plenty with vehicle salary packaging
  • Monetary service milestone awards
  • Recruitment referral bonus
  • Discounted mobility products and services
  • Flexible work arrangements
  • Career progression opportunities (over 25% of our vacancies get filled internally)
  • Education support towards your growth, including an individual learning budget per year, free access to LinkedIn Learning and more
  • Two paid volunteer days each year to give back to causes that matter to you
  • Health and wellbeing support including a subsidy and an innovative Employee Assistance Program

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