Eyewear Professional

1 week ago

Sydney, New South Wales, Australia beBeeCustomer Full time $40,000 - $80,000
Optical Dispenser and Keyholder

About our company

We are a leading optometry retailer with a unique approach to delivering exceptional service and dedicated care in Australia, New Zealand, and Canada.

Our team is passionate about providing affordable eyewear to our customers, with 130 stores and counting. We value our people as the most important part of our growing success.

We're looking for energetic, customer service-oriented casual Optical Dispensers/Keyholders to join our team.

Job Summary:

  • Provide genuine eye care for customers by identifying needs, offering exceptional services, and ensuring customer satisfaction
  • Offer professional recommendations
  • Thoroughly understand the anatomy of the eye
  • Dispense complex lenses and frames according to individual needs
  • Assist customers with frame selections
  • Create energy and excitement for customers
  • Consistently support and assist team members
  • Drive brand awareness daily
  • Responsible for opening and closing procedures

Key Responsibilities:

  • Offer excellent customer service and ensure customer satisfaction
  • Provide professional recommendations and thoroughly understand the anatomy of the eye
  • Dispense complex lenses and frames according to individual needs
  • Assist customers with frame selections and create energy and excitement for customers

Requirements:

  • 1-year experience in the Optical or retail industry
  • Optical Dispensing Cert IV is highly desirable
  • Experience in a fast-paced retail working environment
  • Clear communication skills and excellent listening skills
  • Highly motivated, positive, and friendly
  • Strong people skills - you're approachable and empathetic
  • A passion for delivering excellent customer service in every interaction

What We Offer:

The perks include a supportive team environment, vibrant culture, long-term career progression, free glasses every six months, and monthly incentives.

Why Join Us?

At our company, we believe in creating a workplace that values diversity, equity, and inclusion. We strive to provide opportunities for growth and development, and we're committed to making a positive impact in our communities.

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