Practice Manager
1 week ago
About Us
At Serco, we provide integrated healthcare services to Australian Defence Force (ADF) personnel across Australia. Our partnership with Bupa enables us to deliver defence-ready clinical and support staff across multiple locations nationally, ensuring that ADF personnel have access to quality on-site medical care.
About the Role
The Practice Manager is responsible for the delivery of safe and effective health services to Eligible Personnel and entitled civilians in accordance with professional standards and legislation, and Defence Policies and Procedures. Key responsibilities include:
- Ensuring the highest levels of personal integrity and ethical behaviour.
- Developing and maintaining strong written and verbal communication skills to communicate effectively at all levels of the organisation.
- Leading a team of healthcare professionals to deliver high-quality patient care.
- Managing the day-to-day operations of the healthcare centre, including staff supervision, patient flow, and resource allocation.
- Maintaining current First Aid (HLTAID011) and Cardiopulmonary Resuscitation (HLTAID009) certification.
About the Team
Our team of healthcare professionals is dedicated to providing exceptional patient care and support to ADF personnel. We are a collaborative and supportive team that values diversity, inclusion, and belonging.
Benefits
As a Practice Manager with Serco, you will have access to a range of benefits, including:
- Opportunities for career growth and professional development.
- A supportive and inclusive work environment.
- Competitive salary and benefits package.
- Access to Employee Networks led by colleagues who are passionate about diversity, inclusion, and belonging.
- 24/7 immediate mental health and counselling support via our Employee Assistant Program (EAP).
Requirements
To be successful in this role, you will need to meet the following requirements:
- A Diploma in Practice Management or nationally recognised equivalent qualification.
- A minimum of 2 years full-time (or part-time equivalent) experience as a Practice Manager in a multi-clinician practice within the last 5 years.
- Current First Aid (HLTAID011) and Cardiopulmonary Resuscitation (HLTAID009) certification.
- Australian citizenship to obtain the required Baseline Security Clearance for this role.
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