Beverage and Food Experience Manager

5 days ago


Sydney, New South Wales, Australia beBeeCustomerExperience Full time $65,319 - $82,489

Key role in enhancing customer experience and outlet maintenance within Beverage & Food Outlets.

Job Summary

This position is responsible for creating exceptional experiences for guests through effective management of customer requests, support of operations, and activation of beverage and food programming.

Key Responsibilities:
  • Cleanliness and Maintenance: Ensure the cleanliness of the outlet and surrounding areas to maintain a high standard of service.
  • Team Leadership: Perform team leader duties and provide assistance to the team as required.
  • Guest Service: Attend to guest requests and beverage and food orders in a timely and efficient manner.
  • Maintenance Concerns: Report any maintenance concerns to ensure prompt resolution.
  • Stock Management: Ensure the outlet is fully stocked with guest amenities.
  • Collaboration: Assist the wider B&F team as required to achieve common goals.
W Hotels Culture:

At W Hotels, we believe in investing in our talent through holistic well-being, personal growth, and career opportunities. Our culture is built on the power of people, and we strive to create a work environment that fosters growth, innovation, and success.



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