Financial Solutions Expert for Small Business
4 hours ago
About Us
At ANZ, we're shaping a world where people and communities thrive. We're driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers.
We're committed to building a workplace that reflects the diversity of the communities we serve. We welcome applications from everyone and encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself.
The Role
This is a permanent, full-time opportunity as a Small Business Specialist at our Unley Road branch in Adelaide. As a key commercial contact for your allocated branch, you'll provide excellent customer service and solutions to a broad range of business customers.
You'll be responsible for building and maintaining strong internal and external networks, meeting and exceeding performance targets, and engaging with existing customers and discovering additional customer needs through outbound calls and face-to-face interactions.
Your Key Responsibilities
- Be the primary point of contact for small business customers at the designated branch
- Provide full lending and working capital solutions to help customers start, run, and grow their business
- Develop and maintain relationships with internal stakeholders, including leaders and other referral channels
- Collaborate with ABN to deliver on business objectives and meet performance targets
- Engage in outbound customer calls to identify opportunities and address customer needs
- Foster strong connections within the local community and build a Circle of Influence
About You
To succeed in this role, you'll ideally bring the following skills and qualifications:
- Relationship Management: Building, maintaining, and influencing relationships to achieve mutually beneficial outcomes
- Business Development: Partnering with individuals and/or organisations to pursue strategic initiatives, relationships, and opportunities to drive commercial value
- Customer Solutioning: Supporting customers by understanding their needs and informing them about relevant products or services
- Credit Analysis: Assessing a customer's ability to fulfill their credit obligations, considering qualitative and quantitative factors
- Knowledge of small business operations, lending, and transaction banking, as well as working capital solutions
- Proficient in credit assessment and management
What We Offer
We offer a range of benefits, including access to health and wellbeing services, discounts on selected products and services from ANZ, and flexible working arrangements to 'make work, work for you'. At ANZ, you'll have the resources, opportunities, and support you need to take the next big step in your career.
Salary Range: $80,000 - $120,000 per annum (dependent on experience)
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