Administrative Support Specialist
2 weeks ago
The successful candidate will be responsible for providing exceptional customer service and administrative support to our team. This is a permanent full-time role, with no weekend work required.
">The role involves managing calls, appointments, and various administrative tasks that support a safe, organized, and compliant workplace.
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- Welcome and assist clients and visitors with warmth and respect.">
- Handle calls and enquiries, answering phones, directing calls, and responding to questions confidentially and professionally.">
- Manage busy calendars to ensure clients connect with the right program staff at the right time.">
- Keep records tidy by entering and updating client details in our system and preparing letters or information packs.">
- Support finances by processing payments, managing petty cash, cab charges, and site credit cards, and assisting with invoice coding and reconciliation.">
- Run the office by monitoring the inbox, managing mail and deliveries, ordering supplies, and coordinating basic maintenance.">
- Provide first aid as a designated site First Aider (allowance paid).">
- Offer ad-hoc admin support to managers, staff, and clients, as required.">
To be successful in this role, you will need to possess the following skills and qualifications:
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- A valid DHS Working with Children Check.">
- A friendly, outgoing approach and clear, confident communication.">
- Strong Microsoft Office skills.">
- Well-developed time-management and organizational abilities.">
- The ability to work independently and as part of a diverse team.">
- A current driver's licence.">
- A First Aid Certificate (or willingness to obtain, with training provided).">
We offer a range of benefits to support your career growth and well-being, including:
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- An hourly rate of $34.58 + super under the SCHCADS Level 2 Social and Community Services classification.">
- Generous salary packaging to boost your take-home pay.">
- Meal and entertainment card options available.">
- Opportunities to make a real impact in the lives of people experiencing or at risk of homelessness.">
- A supportive, high-performing team that values collaboration and clear goals.">
- Ongoing training and development to support your growth.">
- Free access to our Employee Assistance Program (EAP) for wellbeing support.">
- Discounts on health insurance through Bupa.">
We are a trusted, long-standing organization helping the local community. We value the uniqueness of individuals, consult, collaborate, and operate with integrity and professionalism.
">We believe that treating our workers fairly has a positive impact on our clients and maintains our reputation as a great place to work.
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