Retail Store Manager

4 days ago


Broadbeach, Australia Bendon Group Full time
Empower Women, Empower Lives

Bendon Group is dedicated to transforming lives and fostering a culture of empowerment through personalized service and expert fitting guidance. As a Concession Manager at MYER Indooroopilly Store, you will be part of a dynamic team that impacts women's confidence and well-being every day.

We are seeking passionate individuals who want to make a meaningful difference in the lives of our customers. If you're driven to help others feel empowered and confident, we encourage you to apply for this exciting opportunity.

About the Role

This full-time position offers 38 hours per week, working Tuesday through Saturday: Tuesday: 9:00am - 5:30pm, Wednesday: 9:00am - 5:30pm, Thursday: 9:00am - 4:00pm, Friday: 9:00am - 5:30pm, and Saturday: 9:00am - 5:00pm.

As a Concession Manager, you will:

  • Lead, develop, and empower an enthusiastic and dedicated team to deliver exceptional customer service.
  • Become BRA-FIT certified to ensure our customers receive the best experience possible.
  • Represent Bendon's values and vision by providing personalized service, fostering a culture of empowerment, and making all women feel confident and comfortable.
  • Focus on operational excellence through tasks such as loss prevention, stock processing, and KPI achievement.
  • Partner closely with the Regional Manager on store, region, and company-wide initiatives.
  • Implement Visual Merchandising in your MYER PAD to Bendon standards and guidelines.
  • Analyze sales data, reporting, and rosters using Power BI and Ready Tech/Zambion to improve performance, sales, and optimization.
  • Be an advocate for Bendon's SEAMS approach, interacting with customers to make them feel comfortable and confident during fittings.
Requirements

To succeed in this role, you will need:

  • An ability to build rapport quickly and establish effective working relationships.
  • Exceptional customer service skills.
  • Previous experience working in retail, with a proven track record of driving sales to achieve and exceed store KPIs and budgets.
  • Attention to detail, a can-do attitude, and the ability to learn quickly.
  • Previous experience in a retail store management role, with concession experience highly regarded but not essential.
  • A commitment to our black-out periods: Monday 25th November 2024 - 4th December 2024 and 16th December 2024 - 5th January 2025. No leave will be approved during this time.
About Bendon Group

We offer a competitive salary package of $70,000 - $80,000 per annum, depending on experience, plus fabulous discounts at MYER and Bendon stores online.

We believe in developing our team members and offer a 12-week induction program designed to set you up for success. You will have access to learning opportunities throughout the year, a growth plan, and regular recognition and rewards based on KPIs.

Bendon Group celebrates and uplifts all women, embracing diverse body types and fostering a culture of empowerment. We invite like-minded individuals to join us on this journey of empowering women for life.


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