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Adventure Team Lead
2 weeks ago
We are seeking a highly motivated and experienced individual to lead our team in delivering exceptional customer experiences.
This role requires someone who is comfortable working outdoors, maintaining their physical fitness, and adapting to varied weather conditions.
Key Responsibilities- Resource Management: Manage resources, provide exceptional customer service, process bookings and ticketing, educate guests about our park's adventures, maintain visual appeal and cleanliness of reception areas, and oversee retail offerings.
- Departmental Operations: Undertake departmental open and close procedures, revenue reporting, and analysis of customer feedback.
- Safety and Compliance: Conduct regular inspections and audits to identify potential safety hazards or issues.
- Staff Supervision: Supervise, train, develop, and roster staff.