Automotive Product Specialist

4 days ago

Hervey Bay, Australia beBeeCustomer Full time $60,000 - $80,000

Assist customers with technical product support and impart your knowledge to lead sales. Build credibility and customer relationships in a dynamic role.

Repco is a leader in the automotive aftermarket parts market, recognized for quality, expertise, and knowledge. Our team members are valued and appreciated, delivering careers and experiences that are supportive, rewarding, and inclusive.

We deliver on safety, results, and continuous improvement, propelling people forward. With opportunities for career growth, you'll have a safe and inclusive work environment.

Key Responsibilities:

  • Provide technical support to trade & retail customers, using expert automotive parts/mechanical knowledge
  • Build effective customer relationships and problem-solve, maximising sales
  • Be committed to providing genuine service, creating lasting impressions and moments that matter for customers
  • Enjoy working in a busy phone-based customer service role, taking initiative and being proactive
  • Strive to provide a safe work environment, always putting the needs of others first

About You:

  • Demonstrate automotive parts or mechanical experience, with a passion for customer service
  • Showcase your ability to communicate technical information in a clear, concise manner
  • Become a trusted advisor, sharing your knowledge and expertise to drive business outcomes
  • Take ownership of your work, prioritizing tasks and managing multiple responsibilities
  • Embody our values, living out safety, respect, integrity, and innovation every day

Benefits:

  • Attractive discounts across GPC AP businesses
  • Employee reward & recognition programs
  • Work-life balance
  • Ongoing training and career development
  • A safe and inclusive team environment
  • Employee Assistance Program
  • Parental leave top-up allowance
  • Paid volunteer leave

About Us:

  • We propel people forward, moving beyond just a parts and service company
  • With over 8000 team members in Asia Pacific, we're part of Genuine Parts Company
  • Reach is key to our success, connecting customers and suppliers

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