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Shift Supervisor

2 months ago

Charlestown, New South Wales, Australia Guzman y Gomez Full time

About the Role:

Guzman y Gomez is seeking a highly motivated and experienced Shift Leader to join our team. As a Shift Leader, you will play a pivotal role in shaping unforgettable dining experiences for our guests.

Key Responsibilities:

  • Lead, coach, and motivate the team to enhance the guest experience while upholding the highest food safety and quality standards.
  • Ensure every guest receives the best possible service and experience.
  • Operate the restaurant in accordance with company policies and procedures.
  • Manage inventory, labor, and other operational aspects of the restaurant.
  • Develop and implement strategies to improve sales, customer satisfaction, and employee engagement.

What We Offer:

  • Flexible rosters and employment stability.
  • Free and comfortable GYG uniforms and exclusive merchandise.
  • Heavily discounted GYG meals.
  • Comprehensive training and support to set you up for success.
  • Opportunities for advancing your leadership abilities – career pathways into Assistant Restaurant Manager and beyond.
  • Team building activities and regular crew competitions.
  • Cultural celebrations including Day of the Dead & Cinco de Mayo to name a few.
  • The possibility of owning your own franchise or joining our corporate office in future.

Requirements:

  • Leadership or supervisory experience in a fast-paced environment.
  • A track record of providing outstanding customer service.
  • Completed or willingness to complete Food Safety Supervisor certificate.
  • Completed or willingness to undertake Responsible Service of Alcohol course.

About Us:

Guzman y Gomez is a leading fast-casual restaurant chain that prides itself on serving authentic Mexican cuisine. We are committed to providing a safe and secure environment for our team and guests.