Customer Service Representative
2 weeks ago
About the Role:
RACQ is seeking a customer-focused professional to deliver exceptional member service experiences across a range of assistance, insurance, and banking products and services. The ideal candidate will possess excellent communication skills, a strong work ethic, and a desire to help others.
Key Responsibilities:
- Provide tailored solutions to meet members' needs and expectations
- Collaborate with colleagues to build meaningful relationships and achieve team goals
- Thrive in a fast-paced environment and adapt to changing priorities
- Utilize strong written, verbal, and communication skills to effectively communicate with members
About You:
We are seeking a candidate who is eager to learn, happy to deal with members face-to-face and via phone, and has a can-do attitude. You will be part of a dynamic team that is passionate about building a diverse and inclusive workplace to create better outcomes for our employees and members.
What We Offer:
- A comprehensive and tailored training program to set you up for success
- A range of flexible working and leave options, including paid volunteer leave and payroll giving
- Discounts on health programs and access to wellbeing initiatives, such as annual flu vaccinations and corporate health insurance
- Prioritization of your wellbeing with access to an Employee Assistance Program (EAP)
About RACQ:
RACQ is committed to ensuring that every employee has access to flexibility in their role and encourages all candidates to discuss what flexibility means to them. We are passionate about building a diverse and inclusive workplace to create better outcomes for our employees and members.
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