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Festive Season Customer Experience Specialist

3 weeks ago

Melbourne, Victoria, Australia beBeeCustomerExperience Full time $45,000 - $61,000
Job Description

The primary objective of this role is to provide an exceptional customer experience during the Festive Season.

  • Customer Engagement: Engage with customers to comprehend their needs and offer relevant product suggestions.
  • Space Welcome: Greet customers warmly and enrich their product experience through intentional interactions.
  • Customer Service: Demonstrate a passion for delivering superior customer service and ensuring customer satisfaction.
  • Store Support: Collaborate with store teams to meet customer needs, process sales, and maintain stock levels.

This position will play a crucial role in supporting the store team across the Festive Season.

Required Skills and Qualifications

To be successful in this role, you should possess excellent communication skills, a strong ability to engage with customers, and a keen eye for detail.

  • Key Responsibilities:
  • Engage with customers to understand their needs and provide product recommendations.
  • Welcome customers into our spaces and deepen the product experience through intentional interactions.
  • Demonstrate a passion for providing exceptional customer service and ensuring customer satisfaction.
  • Support store teams to meet customer needs, process sales, and maintain stock levels.
Benefits

This seasonal role offers a unique opportunity to gain valuable retail experience and develop your skills in a fast-paced environment.

You will have the chance to work closely with our experienced store teams and contribute to the success of our store during the Festive Season.

Others

We are looking for someone who is enthusiastic, motivated, and able to work effectively in a team.

If you are a customer-focused individual with excellent communication skills, we would love to hear from you.