Retail Store Coordinator Position Available

2 weeks ago

Logan City, Queensland, Australia beBeeOperation Full time

We are seeking a diligent Store Operations Specialist to join our team in ensuring the smooth day-to-day operations of our stores. This role is crucial in maintaining efficiency and accuracy across our store network.

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  • Maintain accurate and up-to-date inventory records, including stocktake prep and training manuals.
  • Coordinate logistics for events, conferences, and initiatives, as well as manage consumable orders and replenishment updates.
  • Act as a liaison between HQ and stores, promoting cross-functional collaboration and fostering a team-first culture.

This is an excellent opportunity for someone with strong organisational skills and attention to detail, who is comfortable managing multiple projects and has excellent communication skills.

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Key responsibilities include:

General Operations:

Support distribution of store equipment, supplies, and onboarding packs.

Assist with new store opening logistics and broader retail projects as needed.

Maintain up-to-date policies and procedures on platforms like Homeground and Thinkific.

Coordinate logistics and finer details for events, conferences, and initiatives.

Create process training documents and system how-tos to support new hires.

Ensure smooth day-to-day operations with a focus on accuracy and efficiency.

Communications:

Coordinate timely, clear retail communications and campaign launch packs.

Manage logistics for brand campaigns, including collateral and marketing materials.

Resolve store queries or direct them to the right team.

Ensure product education materials are prepared for launch.

Organise and format weekly, monthly, and quarterly store recaps.

Inventory & Asset Support:

Coordinate stocktake prep, training, and up-to-date inventory manuals and videos.

Manage consumable orders, anticipate peaks, and communicate replenishment updates.

Act as the link between HQ and stores, promoting cross-functional collaboration.

Foster a team-first culture, supporting ongoing learning and development.

Represent and reinforce brand values, building community and team unity.

Reporting, Analytics & Admin:

Manage retail reporting and admin tasks, including sales and labour summaries.

Maintain the retail commercial calendar with accurate, timely updates.

Track performance of initiatives, providing insights to improve future strategies.

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