Service Operations Specialist

7 days ago


Mackay, Queensland, Australia Hastings Deering (Australia) Ltd Full time

Company :

Hastings Deering (Australia) Ltd

Position Overview

Hastings Deering is seeking a Service Operations Specialist to become a vital part of our esteemed team. This role is structured as a Permanent position with a standard Monday to Friday schedule.

In the capacity of a Service Operations Specialist, your responsibilities will include:

  • Delivering exceptional customer support
  • Efficiently managing labor time records
  • Supervising procurement activities
  • Overseeing SIP/WIP to guarantee quality and productivity
  • Accurately predicting invoicing timelines
  • Upholding administrative excellence

Why Choose Hastings Deering?

At Hastings Deering, our employees are at the core of our success – from their initial onboarding to their ongoing journey with us.

As a leading Caterpillar dealer worldwide and a member of the Sime Darby network, you will benefit from extensive career development prospects and experience a globally recognized workplace culture.

Whether you aim to elevate your career or seek a better work-life balance, we provide diverse opportunities for skilled professionals to join our team and embark on significant endeavors.

Our offerings include:

  • Training, mentorship, and career advancement tailored to your role.
  • Competitive salary packages with annual reviews.
  • Flexible working arrangements to support work-life balance.
  • A diverse and inclusive team environment across Australia and beyond.
  • Growth opportunities at regional, national, and international levels through our global Sime Darby network.
  • Programs and resources to promote your physical, mental, and financial well-being, including an Employee Assistance Program, complimentary health assessments, and discounted private health insurance.
  • Employee rewards, discounts, and incentive programs.
  • Options for paid parental leave.
  • Salary continuance insurance.

Candidate Profile

The ideal candidate will possess:

  • High proficiency in computer applications
  • Outstanding communication abilities
  • A strong collaborative spirit
  • A readiness to learn and adapt
  • Availability to work during business hours of 7:30 am – 3:00/3:30 pm
  • The capability to perform well under pressure

Application Process: To express your interest, please click the 'Apply Now' button.

About Hastings Deering

Hastings Deering ranks among the top five Caterpillar dealerships globally. We specialize in sales, rentals, and providing support and parts distribution services for Cat products across various sectors, including resources, general construction, civil transport, commercial construction, power systems, government, primary industries, and marine.

With over 3,500 employees across 23 service centers in Queensland, Northern Territory, Papua New Guinea, the Solomon Islands, and New Caledonia, our headquarters is located in Brisbane, Australia.



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