Customer Service Coordinator

2 weeks ago


KalgoorlieBoulder, Australia Komatsu Australia Pty Ltd Full time

At Komatsu Australia, you'll be part of an inclusive culture where all our people thrive. We encourage diverse backgrounds to apply for this role.

**Job Opportunity:** Customer Support Representative

This diverse and fast-paced role involves receiving, storing, and dispatching parts. You will ensure customers receive the correct goods in a timely and well-presented manner.

You'll provide exceptional customer service, liaise with transport companies for deliveries, and assist with stock takes and process improvements.

The roster is Monday – Friday & every 3rd Saturday. The annualised wage is $76,000 + Super + 5% Annual Bonus + On Call & Call Out Allowance.

The role is located in Kalgoorlie. We offer numerous benefits:

  • Families Policy: 16 weeks of paid primary carer parental leave, 4 weeks of secondary carer leave, plus many more family-friendly benefits.
  • Financial Benefits: Income Protection Insurance provided through our company superannuation fund.
  • Career Development: Recognition, awards, flexibility, further education studies, and internal career development opportunities.
  • Health and Wellbeing: Corporate discounts with Bupa, Total Wellbeing Solution with Telus Health.
  • Travel Discounts: Discounts with Avis, Qantas, Crown, IHG, and travel agents.
  • Referral Program: $3,000 referral payment for referring a successful new employee to Komatsu.

We're seeking a candidate with proven experience in parts operation/interpretation or warehouse environments. Key skills include excellent verbal and written communication skills, ability to build and maintain professional relationships, good understanding of inventory management systems and principles, and current forklift licence desirable.



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