Duty Manager Lead

2 weeks ago


Exmouth, Australia McCarthy and Stone Full time

About the Role:


We are seeking a highly motivated and experienced Duty Manager to join our team at Roswell Court in Exmouth. The successful candidate will be responsible for ensuring the smooth running of the community, providing exceptional customer service, and supporting the well-being of our homeowners.


Key Responsibilities:



  • Manage the security of the development and oversee the safety and wellbeing of homeowners
  • Coordinate and facilitate activities to strengthen community spirit
  • Support the Care and Support teams in delivering high-quality care services
  • Provide exceptional customer service and respond to homeowner queries and concerns
  • Work collaboratively with the management team to achieve business objectives

Requirements:



  • Experience of working in care or support environment with excellent care skills
  • QCF Health and Social Care (Adults) Level 3 qualification or equivalent
  • Ability to work independently and as part of a team
  • Excellent communication and interpersonal skills
  • Ability to make a positive difference to the lives of older people

Why Choose McCarthy Stone?


We are a leading provider of retirement living communities, and we pride ourselves on delivering exceptional care and support services to our homeowners. We offer a range of benefits, including competitive salaries, comprehensive training and development opportunities, and a supportive and collaborative work environment.


About McCarthy Stone:


We are a leading provider of retirement living communities, with a reputation for delivering exceptional care and support services to our homeowners. Our communities are designed to meet the needs of older people, providing a safe and supportive environment in which to live and thrive.


What We Offer:


We offer a range of benefits, including:



  • Competitive salaries and bonuses
  • Comprehensive training and development opportunities
  • A supportive and collaborative work environment
  • Access to our Employee Assist Programme, including counsellors and legal advisors
  • 24/7 access to in-house Mental Health First Aiders
  • Discounts on apartment purchases for employees and immediate family
  • Opportunities to stay in our guest suites across all our developments UK wide

How to Apply:


If you are a highly motivated and experienced Duty Manager looking for a new challenge, please submit your application, including your CV and a covering letter, to us today.


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