Healthcare Support Specialist

2 days ago


Everton Park, Queensland, Australia Empire Group Full time
Empire Group Medical Administrator Position

We are seeking a highly skilled and detail-oriented medical administrator to join our team on a full-time basis. The successful candidate will provide exceptional support across reception and administration, ensuring seamless communication with patients, specialists, and clinicians.

Key Responsibilities:
  • Manage patient records and maintain accurate data for scheduling appointments, billing, and payment processing.
  • Liaise with healthcare providers and insurance companies to resolve claims and manage payments efficiently.
  • Coordinate diary management for specialist/s, including appointment scheduling and preparation of quotes.
  • Ensure compliance with medical regulations and standards, maintaining confidentiality and integrity in all interactions.
Requirements:
  • A minimum of 1 year of experience in a medical administration role, preferably with knowledge of Best Practice software.
  • Experience with health funds, DVA claims, and Microsoft 365 products is highly desirable.
  • The ideal candidate will possess excellent communication skills, attention to detail, and the ability to work effectively in a fast-paced environment.
What We Offer:

In this dynamic role, you will have the opportunity to work closely with our experienced team, contributing to the delivery of exceptional healthcare services. A competitive salary package will be offered to the successful candidate, reflecting their skills and qualifications.



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